Butter Braid products are delivered frozen to fundraising groups. They will stay frozen for approximately 1-2 hours after delivery depending on temperature and other circumstances. Once the product starts to get soft, it must be put back into a freezer.

If the Butter Braid product has started the rising process, (you will notice this if it starts to expand) it cannot be refrozen without affecting the performance of the product. There are no food safety issues if the product is re-frozen during the rising process; however, being a yeast-based product it will most likely not perform as expected when you go to prepare it.